Managing Director, Delivery

Company: Solution Design Group
Location: Minneapolis
Posted on: November 6, 2024

Job Description:

SDG is a high-performance software community. We are a team of collaborative and creative consultants who build and deliver custom software for some of the most recognizable local and national brands. In this role, you will be asked to leverage your current skills while also learning new ones. Working in over and continually learning together, you can expect a one-of-a-kind and award-winning work experience. Our team at SDG has exceptional integrity and the desire to create the best possible customer solutions. We are proud to partner with our customers to consistently provide a successful working relationship as a high-performance team.SDG is seeking a Managing Director of Delivery who is responsible for the direction, leadership, and performance of a subset of SDG's consulting business. This is a highly dynamic and important role with broad responsibilities and multiple priorities that change frequently according to business cycles and initiatives. This role serves multiple internal customers including consultants, sales, marketing, recruiting, and human resources, and requires the ability to effectively work multiple concurrent work streams.SDG's Managing Director of Delivery is a Servant Leader who leads by example and is committed to the success of others. They are engaged and committed to investing time to ensure team success. This person is a lifelong learner, who wants to be challenged and grow every day. They are self-motivated and have a strong work ethic with great professionalism and positivity. This role will be an ambassador for SDG, both internally and externally. The Managing Director of Delivery reports to SDG's President.Responsibilities

• Responsible for organization, direction, and strategic vision for the Delivery team
• Provide guidance, leadership and a positive example for teammates
• Plan and deliver practice meetings, and serve as a key member of the Practice Leadership Team
• Responsible for monitoring and meeting quarterly KPIs and practice fiscal performance
• Possess deep knowledge of consultant skills, capabilities, roles served, and goals, while using this information to make educated business decisions
• Responsible for consultant development, advocacy, and delivering annual reviews
• Effectively problem solves and overcomes obstacles, while easily building trust
• Responsible for engagement management on some projects, including project role definition, team formation, and project kickoffs
• Provide resource alignment for each project, while managing rates
• Oversee policies, procedures, methods and tools for the practice as a whole
• Responsible for partnering with recruiting to hire consultants, which includes hiring forecasting, developing candidate profiles, conducting interviews, making hiring decisions, and supporting new hire onboarding
• Build and maintain highly effective relationships internally and externally, and make decisions leading by SDG's core values
• Educate sales team on team's direction and capabilities
• Partner with sales team by authoring proposals, which includes planning and estimating project timelines, resources, and budgets
• Support our learning and social communities
• Support digital marketing efforts
• Other projects as assignedRequirements
  • BS or MS degree in a related field or equivalent experience
  • 10+ years of experience in enterprise technology
  • 5+ years of consulting experience
  • 5+ years of technology leadership experience
  • Has held a lead role in multiple large-scale projects that were successfully delivered
  • Closely collaborated with influencers, decision makers, and other stakeholders
  • Broad knowledge of information technology with an emphasis in application development, project delivery and professional services
  • Successful track record of sales engineering and business development
  • Experience evaluating talent, conducting interviews, and hiring
  • Solid understanding of current market trends in technology and technology delivery
  • Demonstrated thought leader in practice specialization
  • Ability to think strategically and skillful in planning and developing solutions
  • General understanding of accounting basics including balance sheets
  • Proven ability to work together with others to resolve complex issues
  • Able to identify risks, manage customer expectations, and evaluate alternative options
  • Highly adept at creating and delivering presentations
  • Well organized and able to prioritize work based on organizational needs
  • Demonstrates a high level of discretion and confidentiality
  • Exceptional written and verbal communication skills
  • Ability to reliably focus, create and deliver under tight timelines
  • Possesses a high EQ and exceptional empathyWhat's In It For You?
    • A true stake in success. SDG is an ESOP - 100% employee owned
    • Star Tribune Top Workplace winner the last 7 consecutive years
    • National Top Workplace in 2022 and 2023
    • Engaged teammates who care about quality solutions
    • Challenging and rewarding work with great customers
    • Various opportunities to give back to the community
    • Be amongst some of the best technologists in the industry
    • Dedicated to our core values of superior customer service, exceptional employee experience, and responsible corporate citizenship
    • Opportunities to connect with other SDGer's via internal communities, committees, and events - virtually and in personApplicants must be authorized to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
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Keywords: Solution Design Group, Burnsville , Managing Director, Delivery, Executive , Minneapolis, Minnesota