ORACLE SAAS ERP FINANCIALS TECHNO-FUNCTIONAL ANALYST WITH FAH

Company: Oracle
Location: Saint Paul
Posted on: November 8, 2024

Job Description:

Job DescriptionPosition Overview:We are looking for Oracle Fusion Finance Functional Consultant with overall 8 to 10 years of IT experience with at least 5+ years of Fusion experience and remaining years of Finance/ERP domain experience in Oracle EBS. Candidate with Fusion Accounting Hub (FAH) Implementation / Support experience will be preferred.The selected candidates should be willing work in shifts if required as our customers are spread across various countries. Must have good understanding of the following Oracle Cloud Financials version 12+ capabilities. We are looking for a Functional person who has real-time hands-on functional/product and/or technical experience; and/or worked with L3 level support; and/or having equivalent knowledge.Position is for a Functional Support Professional, preferably with implementation background in Oracle Cloud Financial Applications.Responsibilities include but are not limited to providing excellence in customer service support, diagnosis, replication, resolving Functional issues of complex and critical service requests. The focus of this position is to provide Customer Service on a Functional level and to ultimately drive complete and total resolution of each issue reported by customer.Position is for a Support Analyst with a background in Oracle SAAS Suite of productsResponsible for customer production support, tracking-incidents, diagnosis, replication, troubleshooting, and resolution of complicated and critical cases.The key skills put to use on a daily basis are - high level of techno-functional skills, Oracle products knowledge, problem solving skills, and customer interaction/service expertise.It an opportunity to work with Cloud and On Premise customers. This work includes:Work directly with Customers forAdvising on complex use of Oracle productsResolving highly complex and mission-critical issuesServe as Situation Manager on highly sensitive issuesFormal mentoring for promoting the technical and professional development of othersCreation/review of Knowledge ArticlesCareer Level - IC4ResponsibilitiesQualifications:Bachelors/Masters degree or equivalent experienceMust have Skills8+ Years relevant working Experience with 5+ Years in Fusion Finance / ERP and EBS Finance and FAH implementation / Support ExperiencePrimary Module Skill RequiredImplementation/Support experience on Cloud Financial Modules like GL, AP, AR, FA, IBY, PA, CST, ZX and PSACandidate must have hands on experience minimum in any of the following 5 modules - Cloud Financial Modules like GL, AP, AR, FA, IBY, PA, CST, ZX and PSA.Job DescriptionShould have 5+ years of experience in Oracle Finance/ERP Cloud implementation & support.Should have worked in 3 or more Oracle ERP/Finance Cloud implementation or support projects as a Functional consultant.Should have Strong Financials business processes knowledge and concepts.Ability to relate the product functionality to business processes, and thus offer implementation advice to customers on how to meet their various business scenarios using Oracle Cloud Financials.Technical skills in SQL, OTBI/ BIP/FRS reports, FBDI, ADFDI, BPM workflows.Ability to relate the product functionality to business processes, and thus offer implementation advice to customers on how to meet their various business scenarios using Oracle Cloud Financials.Strong problem solving skills.Strong Customer interactions and service orientation so you can understand customer's critical situations and accordingly provide the response, and mobilize the organizational resources, while setting realistic expectations to customers.Strong operations management and innovation orientation so you can continually improve the processes, methods, tools, and utilities.Strong team player so you leverage each other's strengths. You will be engaged in collaboration with peers within/across the teams often.Strong learning orientation so you keep abreast of the emerging business models/processes, applications product solutions, product features, technology features - and use this learning to deliver value to customers on a daily basis.High flexibility so you remain agile in a fast changing business and organizational environment.Create and maintain appropriate documentation for architecture, design, technical, implementation, support and test activities.Should have excellent communication, Project/stakeholder/team management skills and experience.Should have excellent documentation, presentation, customer handling, problem solving, solution design skills and experience.Job Responsibilities:The main role of a Support engineer is to troubleshoot and resolve highly complex techno-functional problems. The key skills put to use on a daily basis are - high level of techno-functional skills, Oracle products knowledge, problem solving skills, and customer interaction/service expertise.Ability to relate the product functionality to business processes, and thus offer implementation advice to customers on how to meet their various business scenariosShould have the ability to read and decipher software Log and Trace files, as well as the ability to act upon the finding to determine a problem resolution.Work with users to trouble shoot and resolve issues, answers business questions, provides data analysisShould be able to understand business process flow and perform functional testing as per business requirement with appropriate test scriptsConduct training and knowledge sharing sessionsKnowledge of external data integration services to load data into Oracle Fusion Applications from external sources, such as legacy systems and third-party applications or EPM Suite of applications.Should have knowledge of localizationsKnowledge on Security setup would an added advantage.Must have very good communication skills , Must be a team player, willing to learn new technologiesMust work in rotational shifts INCLUDING night shiftsExperience and Expertise in one of the following areas is seen as an advantage:XMLJava, J2EE and Oracle ADFSOA and Web ServicesPL/SQL, Forms, Reports, Unix Shell ScriptsDiscoverer, Workflow, BI Publisher / OTBI ReportsJava / JSPWeb ADI, OAF, ADFPaaS Integrations, OIC, SOA, Web ServicesJavascript, jQuery, KnockoutJS, NodeJS, HTML, CSS, pythonHCM Extract, HDL File TransfersOthersExhibit effective analytical skills & organizational skillsGood command over spoken & written EnglishInteract directly with customers and follows through on all assignments and takes ownership of customer issuesSeeks innovative ways to improve the process of delivering solutions to customersStrong written and verbal English communication skills; multi-lingual a plusSelf driven and result orientedStrong problem solving/analytical skillsStrong customer support and relation skillsEffective communication (verbal and written)Focus on relationships (internal and external)Strong willingness to learn new things and share them with othersInfluencing/negotiatingTeam playerCustomer focusedConfident and decisiveValues Expertise (maintaining professional expertise in own discipline)EnthusiasmFlexibilityOrganizational skillsValues and enjoys coaching/knowledge transfer abilityValues and enjoys teaching technical coursesAbility to travel up to 25%Strong learning orientation so you keep abreast of the emerging business models/processes, applications product solutions, product features, technology features - and use this learning to deliver value to customers on a daily basis.#LI-Remote#LI-RR2Disclaimer:Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.Range and benefit information provided in this posting are specific to the stated locations onlyUS: Hiring Range: from $37.98 to $76.06 per hour; from $79,000 to $158,200 per annum. May be eligible for equity.Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.Oracle US offers a comprehensive benefits package which includes the following:Medical, dental, and vision insurance, including expert medical opinionShort term disability and long term disabilityLife insurance and AD&DSupplemental life insurance (Employee/Spouse/Child)Health care and dependent care Flexible Spending AccountsPre-tax commuter and parking benefits401(k) Savings and Investment Plan with company matchPaid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.11 paid holidaysPaid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.Paid parental leaveAdoption assistanceEmployee Stock Purchase PlanFinancial planning and group legalVoluntary benefits including auto, homeowner and pet insuranceThe role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.About UsAs a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's problems. True innovation starts with diverse perspectives and various abilities and backgrounds.When everyone's voice is heard, we're inspired to go beyond what's been done before. It's why we're committed to expanding our inclusive workforce that promotes diverse insights and perspectives.We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.Disclaimer:Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.* Which includes being a United States Affirmative Action Employer

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